Live with paying clients

We don't give you tools.
We get things done.

Real-time execution with human concierge 24/7. Flights, hotels, payments, logistics — handled end-to-end for banks, platforms, and AI agents.

From intent to execution in seconds

One API call. Full lifecycle. Human oversight at every step.

1

Client sends intent

Through your app, chatbot, or API. "I need a flight to London tomorrow."

2

RunRelay processes

We search GDS/NDC, hotels, lounges, insurance — and build a complete offer in real-time.

3

Concierge validates

Human concierge verifies details, optimizes pricing, and handles edge cases 24/7.

4

Client confirms

One tap. Everything is booked, paid, and confirmed. Tickets and vouchers delivered instantly.

Real concierge, not a booking tool

See how RunRelay compares to what's out there.

Booking Platforms

Self-service. Client does everything.

  • Client searches manually
  • Client compares options alone
  • Client handles payment
  • Client manages changes
  • No human assistance
  • Limited to platform inventory

Traditional Concierge

Slow, expensive, no tech layer.

  • Email/phone only, slow response
  • Manual search, limited inventory
  • No real-time pricing
  • No API integration
  • High cost per request
  • Business hours only

RunRelay

Real-time execution. Human + AI. 24/7.

  • Real-time search across GDS/NDC
  • AI-optimized options + human check
  • Seamless payment processing
  • Changes handled on the fly
  • 24/7 human concierge
  • Full API for any platform

When things go wrong

Cancelled flight. Missed connection. That's when the difference shows.

With a booking platform

⏱ 2–4 hours
  1. Flight cancelled — client gets a generic email notification
  2. Client calls airline — 45 min hold, no available agent
  3. Client searches new flights manually on multiple sites
  4. Client rebooks, re-enters payment, hopes hotel is flexible
  5. Client calls hotel separately to change check-in date

With RunRelay

⏱ 12 minutes
  1. RunRelay detects disruption in real-time via GDS feed
  2. Concierge finds 3 alternative flights + adjusts hotel
  3. Client gets a single message with options
  4. Client confirms — everything reboked and paid instantly

Execution tells you what your clients need — before they ask.

Every booking is a signal. RunRelay maps client actions to revenue opportunities your bank can capture today.

Client Action Revenue Signal
Property viewings Mortgage
International trip Travel Insurance
Car test-drive Auto Loan
VIP cashout Wealth Management
Relocation Home Loan

Turnkey lifestyle platform
for any bank in 2 weeks

Your brand. Our infrastructure. Zero development required.

📦 What the bank gets

Branded travel portal Flights + Hotels + Lounges eSIM for travellers Travel Insurance Concierge chat 24/7 Full audit trail Intent signals dashboard

Why banks buy

0
Dev effort required
Client retention
18mo
Time-to-market saved
New
Revenue stream
🚀

Embedded SDK

Drop our WebSDK into your existing app. Fastest path to live.

  • 3 lines of code to integrate
  • Your brand, colors & fonts
  • Search, book & manage flows
  • Concierge chat built-in
  • Event hooks for analytics
  • SSO / token-based auth
🤖

API-Only

Pure execution API. Build your own UI, we handle the backend.

  • REST API with full docs
  • Sandbox environment
  • Webhook notifications
  • Concierge via API channel
  • Multi-currency payments
  • Custom approval flows
Aggregated services
✈️ Flights (GDS/NDC) 🏨 Hotels 🛋️ Airport Lounges 📱 eSIM 🛡️ Travel Insurance 🚗 Transfers 🍽️ Restaurants 🎫 Events & Tickets 📄 Visa & Documents

Everything your client needs. One API.

Full-stack travel and lifestyle execution layer.

✈️

Flights

GDS + NDC aggregation. Real-time pricing, instant ticketing, and rebooking handled by concierge.

🏨

Hotels

Global inventory across all major chains and boutique properties. Best rate guarantee.

🛋️

Airport Lounges

Access to 1,300+ lounges worldwide. Digital passes delivered instantly to the client.

📱

eSIM

Data connectivity in 190+ countries. Activated before the client even lands.

🛡️

Insurance

Travel insurance bundled at checkout. Real-time claims support through concierge.

🚗

Transfers

Airport pickups, intercity transfers, and VIP car service. All coordinated seamlessly.

Live in 3 steps

Plug RunRelay into your stack — no frontend required.

1

Connect your API

Single REST endpoint. Send client intent, get structured results. Full documentation and sandbox included.

2

Configure your brand

Customize UI, set business rules, define approval flows, and connect payment methods.

3

Go live

Your clients get concierge-grade execution. We handle everything behind the scenes.

One call. Full execution.

Send a client intent via REST API. RunRelay handles search, booking, payment, ticketing, and post-booking changes — all through a single integration.

// Create a travel request
const response = await fetch('https://api.runrelay.io/v1/request', {
  method: 'POST',
  headers: {
    'Authorization': `Bearer ${API_KEY}`,
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    client_id: 'usr_29xKj3',
    intent: 'flight',
    details: {
      from: 'DXB',
      to: 'LHR',
      date: '2026-03-15',
      class: 'business',
      passengers: 1
    }
  })
});

// Returns: options, pricing, booking link
const data = await response.json();

Embed travel into your app
with 3 lines of code

Drop in our WebSDK — your users get a fully branded booking experience without ever leaving your platform. No iframes. No redirects. Native feel.

🎨 Full white-label

Your brand, fonts, colors. Zero RunRelay branding visible.

⚡ <50ms load

Lightweight SDK. Lazy-loaded. No performance hit.

🔗 Deep linking

Trigger search, pre-fill routes, pass user context via URL params.

📲 Event hooks

onSearch, onBook, onCancel — pipe everything into your analytics.

🔐 SSO ready

Token-based auth. Users stay logged in through your identity provider.

💬 Concierge built-in

Live chat with human concierge embedded directly in your UI.

YB
YourBank — Travel
DXB LHR
Mar 15 · Business · Emirates
$2,340
DXB LHR
Mar 15 · Business · Qatar Airways
$2,180
DXB LHR
Mar 15 · Business · British Airways
$2,510
Powered by RunRelay · Concierge available 24/7

Built for platforms that execute

Banks, fintechs, and AI agents use RunRelay as their execution layer.

Banking

Premium card lifestyle

Turn your premium card program into a concierge-grade lifestyle platform. Flights, hotels, lounges — handled for your top clients.

Fintech

Travel-as-a-feature

Embed travel booking natively into your app. No redirects, no third-party UX. Full white label.

AI Agents

Execution for AI

Your AI agent talks. RunRelay executes. Real-world bookings from conversational interfaces with zero hallucination.

Corporates

Business travel managed

Policy-compliant booking with audit trail, approval flows, and concierge support for every trip.

Enterprise-grade from day one

🔒

Bank-grade security

End-to-end encryption. SOC 2 compliance ready.

📋

Full audit trail

Every action logged and traceable. Compliance-first architecture.

🌐

Multi-currency

Process payments in 50+ currencies. Local payment methods supported.

99.9% uptime

Redundant infrastructure. Your clients never wait.

24/7
Human concierge
<12m
Avg. resolution time
190+
Countries covered
2wk
White label go-live

Stop building. Start executing.

Let your clients experience concierge-grade execution. Talk to us today.